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22-03-2010 We are at Ideal Home Show 2010! Come to 1M61 to visit us. Have a house refurb this Spring!
 
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Areas We cover:

Central London ( wc1, wc2):
Belgravia, EC1 the Clerkenwell, Finsbury, Barbican EC2 north eastern (Moorgate, Liverpool Street) area of The City EC3 south eastern (Monument, Aldgate, Fenchurch St, Tower Hill) area of The City EC4 covers the western (Fleet Street, Temple, Blackfriars, St Paul's) area of The City


East: Aldgate, Barking, Becontree, Bexley, Bow, Bromley, Chigwell, Dagenham, Dalston, Grange Hill, Hainault, Poplar, Redbridge, Upper Wandsworth, West Ham, Woodford Green, E1 Whitechapel, Stepney, Mile End E2 Bethnal Green, Shoreditch E3 Bow, Bromley-by-Bow E4 Chingford, Highams Park E5 Clapton
E6 East Ham (also covers Beckton) E7 Forest Gate, Upton Park E8 Hackney, Dalston E9 Hackney, Homerton (South Hackney) E10 Leyton E11 Leytonstone (Wanstead) E12 Manor Park E13 Plaistow E14 Poplar, Millwall (Isle of Dogs) Canary Wharf, Limehouse Wapping, E15 Stratford, West Ham E16 Victoria Docks & North Woolwich (Canning Town) E17 Walthamstow
E18 Woodford & South Woodford


North: Archway, Barnet, Canonbury, Cockfosters, East Barnet, Enfield, Epping Forest, Finsbury, Friern Barnet, Hampstead Garden Suburb, Holloway, Hornsey, Islington, Kentish Town, New Barnet, Pinner, Ponders End, Potters Bar, Whetstone, N1 Islington, Barnsbury, Canonbury area N2 East Finchley ( eastern part of Hampstead Garden Suburb) N3 Finchley Central, Finchley Church End (central Finchley) N4 Finsbury Park, Manor House N5 Highbury N6 Highgate N7 Holloway (Lower Holloway) N8 Hornsey (Crouch End) N9 Lower Edmonton N10 Muswell Hill N11 New Southgate (Friern Barnet) N12 North Finchley, Woodside Park N13 Palmers Green N14 Southgate N15 South Tottenham, Seven Sisters N16 Stoke Newington, Stamford Hill N17 Tottenham N18 Upper Edmonton N19 Upper Holloway, Archway, Tufnell Park N20 Whetstone (Totteridge) N21 Winchmore Hill N22 Wood Green, Alexandra Palace

West: w14)
W1 Marylebone, Mayfair, Soho London W2 Bayswater, Paddington W3 Acton London W4 Chiswick W5 Ealing W6 Hammersmith W7 Hanwell W8 Kensington W9 Maida vale, Warwick avenue W10 Ladbroke grove, North kensington London W11 Notting Hill, Holland Park W12 Shepherd's Bush London W13 West Ealing Addlestone, Charlton, East Molesley, Eastcote, Elsham, Isleworth, Perivale,

Southwest:
Brentford, Carshalton, Chertsey, Chessington, Claygate, Earlsfield, Epsom Downs, Epsom, Esher, Ewell, Hook, Kew Gardens, Kingston, Merton, Mitcham, Nine Elms, Richmond, Southfields, Teddington, Twickenham, Woodmansterne, Pimlico, Victoria SW2 Brixton (central and southern Brixton, Streatham Hill) SW3 Chelsea, Brompton SW4 Clapham London SW5 Earl's Court SW6 Fulham, Parson's Green London SW7 South Kensington SW8 South Lambeth (Vauxhall, Nine Elms) SW9 Stockwell (northern Brixton) SW10 World's End, West Brompton SW11 Battersea, Clapham Junction SW12 Balham SW13 Barnes, Castelnau SW14 Mortlake (East Sheen) SW15 Putney (Roehampton) SW16 Streatham, Norbury SW17 Tooting SW18 Wandsworth (Town), Earlsfield SW19 Wimbledon ( Merton (Town) and Collier's Wood) SW20 South Wimbledon, West Wimbledon (Raynes Park and Cottenham Park)

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Surrey: (RH4, RH6, KT22, RH8, RH1, RH2, KT7, KT8, KT11, KT12, KT14, KT16, KT17, KT20, KT21, KT24, CR3, GU15, GU22, TW15, )
Ashtead, Burgh Heath, Ashford, Byfleet, Camberley, Caterham, Chertsey, Cobham, Dorking, Epsom, Ewell, Horley, Leatherhead, Ottershaw, Oxshott, Oxted, Redhill, Reigate, Smallfield, Tadworth, Thames Ditton, Walton-on-Thames, Woking, Woldingham West Sussex: ( rh19, rh11)
Crawley, Addlestone, Anerley, Archway, Barnsbury, Becontree, Bellingham, Bexley, Canonbury, Carshalton, Chertsey, Chislehurst, Colindale, Dagenham, Dalston, Eastcote, Elsham, Esher, Ewell, Epsom Downs, Grange Hill, Gray's Inn, Greenhill, Hainault, Hanwell, Hanworth, Harlesden, Hatton, Havering, Hayes, Heston, Highbury, Hither Green, Homerton, Hook, Ickenham, Isleworth, Kensington,Kingsbury, Kingston-upon-Thames, Kinsbury, Ladbroke Grove, Long Ditton, Orpington, Osterley, Penge, Perivale, Pinner, Purley, Redbridge, Richmond, Rotherhithe, Shepperton, Shirley, Stepney, Stockwell, Sunbury, Surbiton, Surrey Docks, Sutton, Temple Fortune, Thames Ditton, Tolworth, Totteridge, Uxbridge, Wallington, Waltham Abbey, Walton-on-Thames, Walworth, Wandsworth, Wealdstone, Weybridge, Whetstone, Whitechapel, Willesden, Wimbledon, Links3 Woodmansterne,Links2 Woolwich, World's End. Links Southeast: 58cai.com ÐÅÓÿ¨±È½Ï ´û¿î±È½Ï Credit Cards China, China Loan, Mortgage China, China Credit Rating
Addington, Beckenham, Bellingham, Borough, Chislehurst, Croydon, East Croydon, Foots Cray, Nunhead, Penge, Rotherhithe, Shirley, Sidcup, South Croydon, Walworth, SE1 Waterloo, Bermondsey, Southwark (South Bank & The Borough) north Lambeth area SE2 Abbey Wood ( Thamesmead South) SE3 Blackheath, Westcombe Park ( Kidbrooke) SE4 Brockley, Crofton Park, Honor Oak Park SE5 Camberwell SE6 Catford, Hither Green ( Bellingham) SE7 Charlton SE8 Deptford SE9 Eltham ( Mottingham) SE10 Greenwich (Town) SE11 Lambeth, Kennington SE12 Lee, Grove Park SE13 Hither Green, Lewisham (Town) SE14 New Cross, New Cross Gate SE15 Peckham, Nunhead SE16 Rotherhithe, South Bermonsey, Surrey Docks SE17 Walworth, Elephant & Castle SE18 Woolwich ( Plumstead) SE19 Crystal Palace, Norwood (central Norwood: Upper Norwood and Norwood New Town) SE20 Anerley ( Penge) SE21 Dulwich ( West Dulwich) SE22 East Dulwich SE23 Forest Hill SE24 Herne Hill SE25 South Norwood SE26 Sydenham SE27 West Norwood, Tulse Hill SE28 Thamesmead

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Northwest: (ha5, ha6, ha7, ha8, ha0, ha2, ha3, ha4, nw11, nw12, nw13, nw14, nw15)
Colindale, Edgware, Greenhill, Euston, Hampstead Heath, Harlesden, Harrow, Hatch End, Havering, Kingsbury, Maida Vale, Northolt, Northwood, Pinner, Ruislip, Stanmore, Sudbury, Temple Fortune, Wembley, NW1 Camden Town, Regent's Park, north Marylebone area NW2 Cricklewood, Neasden (Dollis Hill) NW3 Hampstead, Swiss Cottage (Belsize Park) NW4 Hendon, Brent Cross NW5 Kentish Town NW6 Kilburn, Queens Park ( South & West Hampstead, Brondesbury Park) NW7 Mill Hill NW8 St John's Wood NW9 The Hyde ( Kingsbury & Colindale) NW10 Willesden ( Harlesden & Kensal Green) NW11 Golders Green ( Hampstead Garden Suburb)

Gardener Frequently Asked Questions


Why London Rate Gardeners?
How flexible are London Rate?
When are you open?
Are you secure?
Are your prices competitive?
Do you have insurance?
How do you ensure reliability and honesty?
How do you vet your Gardeners?
Which areas do you cover?
How far in advance do I need to place my booking?
When should I meet with the Gardener?
Will the gardener give me good advice?
Can I hire more than one gardener?
I'd like a gardener on a weekly or other basis; can I have the same gardener?
Can my Gardeners come when I am at work?
Can I specify the time the Gardener comes?
Are there any extra charges I have to pay?
Do you provide transport for your Gardeners?
Who pays the Gardeners, you or I?
What methods of payment do you accept?
What happens if I am dissatisfied with the Gardeners service?
Are there a minimum number of hours your Gardeners can be booked for?
What gardening equipment do I need to provide?
What are your Gardeners' working hours?
Will the gardener work in inclement weather ?
Are your Gardeners high quality and safe?
What qualifications do London Rate Gardeners have?
I have specific design requirements; can your gardeners help me?
Will the Gardeners assist with garden refuse removal?
What services does the gardener provide?
I have pets, can the gardener work around them?
Can you help me with buying new plants?
What sort of gardens can you provide Gardeners for?

Why London Rate Gardeners?
Because you want the benefits of hand picked and continually customer rated Gardeners for your gardening requirements using the power of the Internet and our proprietary computer and database systems. So you can choose which gardener you want or what standard of gardening service you want for your horticultural needs, when you want, and give the gardeners rating and feedback for their work!

How flexible are London Rate?
Very. In all our domestic worker categories we have different prices for different standards of worker and for different areas and for weekends etc. Please see www.londonrate.com

When are you open?
We are open 24/7 as londonrate.com is fully accessible and interactive.

Are you secure?
Our web site is secure as are Internet payment mechanisms.

Are your prices competitive?
We monitor our prices real time to ensure we are always competitive in all our areas of business.

Do you have insurance?
London Rate Ltd. is insured with full public liability cover up to £1,000,000.

How do you ensure your gardeners' reliability and honesty?
By checking all the references provided by the gardener. If she/he cannot provide verifiable reference we do not offer them work. We take extra care when tracing each applicant's history. There are no exceptions. We also provide training to make sure that all of our quality standards for gardeners are being met.

How do you vet your gardeners?
Our vetting procedure involves: Proof of identity,  Proof of address,  Proof of immigration status,  Proof of experience and reliability, Tests on common gardening tasks. London Rate gives all candidates who have passed the vetting procedure training in health and safety and key safekeeping. They are also monitor closely at all times.

Which areas do you cover?
Currently, we cover the whole of London and some surrounding areas.

How far in advance do I need to place my booking?
In an ideal world, all of our orders would be placed, confirmed and booked two weeks in advance. Flexibility with your days and times can help in a last minute situation, but certainly 48 hours to one-week advance notice is acceptable for most of our gardeners.

When should I meet with the Gardener?
This really depends on your requirements. Simple lawn mowing, leaf blowing, weeding and general gardening does not require an advance meeting with the gardener unless you are not going to be present on the day the work is due to be carried out. Obviously any landscaping or more complex tasks would require an initial consultation with the gardener.


Will the gardener give me good advice?
Yes. All of our gardeners are skilled in a variety of horticultural disciplines and can offer advice on everything from weed killers to the best shade loving plants.

Can I hire more than one gardener?
Yes, we will ensure that there are sufficient gardeners available to complete all the jobs required in the timeframe allowed.

I'd like a gardener on a weekly or other basis; can I have the same gardener?
Yes, we will do our best to accommodate your requirements. However, there may be occasions when your regular gardener is not available. Advance booking is essential.

Can my gardener come when I am at work?
Yes, as long as appropriate arrangements are made in advance, and you can be rest assured that everything will be under control without you having to be present. Our Gardeners have gone through our security training with regards to safe keeping keys.

Can I specify the time that the Gardener comes?
We make every effort to meet the requirements of our clients and are assisted in this task by our sophisticated database and Internet software. In the majority of cases you can specify the day and the time. If your request cannot be met then you will be automatically presented with the nearest alternative options. 

Are there any extra charges I have to pay?
There will be no added extras to the agreed cost of your gardening work. What you use is what you pay for and that is the rate for the level of service you have booked.

Do you provide transport for your Gardeners?
No. Our Gardeners use the public transport and own means of transportation.

Who pays the Gardeners, you or I?
You do. Our regular clients pay the Gardener on the day of the work.

What methods of payment do you accept for booking?
We accept Visa, Mastercard, Cheque, Postal order, Paypal and direct bank transfer.

What happens if I am dissatisfied with the Gardeners service?
In the unlikely event of dissatisfaction with the services London Rate will offer you a free service and an alternative gardener. In order to solve any issue related to poor quality service we need to receive full feedback as soon as any problems occur.

Are there a minimum number of hours your Gardeners can be booked for?
Yes. There is a minimum order of 3 hours per visit.

What gardening equipment do I need to provide?
This all depends on the tasks that you require the gardener to perform. All details of equipment will be agreed at the time of booking. 

What are your gardeners' working hours?
Our gardener work any day of the week from 07.00 to 19.00 including Public and Bank holidays. Gardener can finish later than 19.00 if pre-agreed with London Rate.

Will the gardener work in inclement weather?
Obviously there are some weather conditions that are totally impossible for a gardener to work in. An alternative date will be arranged if he has to reschedule due to the weather.

Are your Gardeners high quality and safe?
Yes. All Gardeners are personally interviewed and tested in our director's own homes and gardens. We extensively check references to ensure that they are the best staff around to make your event a success.

What qualifications do London Rate Gardeners have?
All Gardeners are highly qualified with professional qualifications and appropriate certificates.

I have specific design requirements; can your gardeners help me?
Yes. We have a number of Gardeners with a variety of experience and knowledge. Please feel free to make any special requests you may have.

Will the Gardeners assist with garden refuse removal?
Yes. The gardeners can help make arrangements for removal of your garden refuse at the end of the work.

What services do your Gardeners provide?
London Rate's Gardeners are experts in the following services: • Plant care • Lawn maintenance • Tree trimming •  Shrubbery pruning • Fruit & Vegetable growing • Garden Design • and many more

I have pets, can the gardener work around them?
Unfortunately our gardeners cannot be responsible for looking after your pets. Please make arrangements for them to be in another area while the gardener is working.

Can you help me with buying new plants?
Yes. We are happy to pass on the details of a number of suitable suppliers that we recommend.

What sort of gardens can you provide Gardeners for?
London Rate's Gardeners are experienced in all types of gardens including: • Small back garden • Disabled access • Landscaped grounds •  Themed gardens • Allotments • even window boxes • and many more

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